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Privacy Policy

Basic policy on proper handling of personal information

1. Business Entity Name


2. Compliance with related laws, guidelines, etc.

Regarding the handling of personal information, the hotel will comply with the “Act related Personal Information Protection” (Personal Information Protection Law) and relevant Municipal Ordinance, Guidelines, etc.

3. Purpose of Use

The hotel will use the personal information for the following purposes.
– In order that hotel inquires or notifies the information concerning hotel use, or in order to reply to inquiries from customers etc.
– For announcement of accommodation plan, service, campaign information (including advertisement)
(In the case of obtaining consent in advance)
– To Request guest’s opinion and Impressions (In the case of obtaining consent in advance)

4. Safety Preservation Management Measures

In order to properly manage personal data, prevention of the leakage, loss or damage of personal data, we will improve the handling rules for personal data acquisition, use, storage etc. and we will comply with the rules.

5. Consignment

The hotel may consign the handling of personal information to a third party. In this case, the hotel will properly supervise the contractor in accordance with the Personal Information Protection Act.

6. Continuous Improvement

The hotel strives to continually improve the handling of personal information.

7. Disclosure of Retained Personal Data

When we are requested to disclose personal information held by the principal or his / her agent, we will reply without delay except for the following cases.
– When there is a risk of harming the life, body, property or other rights and interests of the person himself or a third party.
– When there is a risk of seriously hindering the proper implementation of our hotel’s business.
– In case of violating laws and regulations.
For questions or complaints concerning disclosure and handling of personal data, please mail or contact the following.

Postal 124-0001 4-8-5 Kosuge, Katsushika-ku, Tokyo, Japan
AYASE KOKUSAI HOTEL Person in charge of personal information
[TEL] +81-3-5680-2200(excluding Saturday, Sunday, Holidays, Year-end and New Year’s days)


June 1st, 2017